For more than 100 years, patients have looked to Waverly Health Center (WHC) for their health care needs and have found a hospital filled with compassionate, trustworthy caregivers. In 2003, WHC joined the Planetree alliance. Planetree Person-Centered Care Designation was granted in June, 2009 making the health center the first Critical Access Hospital in the nation and the first hospital in Iowa to receive the prestigious designation. WHC achieved re-designation in July 2012, 2015 and 2018.
Located in northeast Iowa, Waverly Health Center’s mission is to provide high quality, person-centered health care. Each employee serves as a caregiver and strives to embody the organizational values of compassion, enthusiasm, excellence, innovation, integrity and leadership.
Waverly Health Center’s commitment to consistently providing high quality, person-centered health care is clearly supported through its high patient, employee and medical staff satisfaction scores. WHC’s inpatient satisfaction scores rank it in the top 25% of hospitals in the nation and its HCAHPS scores are some of the highest among Planetree affiliates and all U.S. hospitals.
Many hospitals claim to be person-centered, but few truly have built their facility, culture and core values around the patient and their families’ needs.