“We are so pleased with Waverly Health Center in all aspects. The care we received was absolutely wonderful. Everyone was perfect and helpful, from all the technicians to the doctors,” Christine stated.
“The facility was nice and the nursing staff were professional and fun. Overall, my experience was excellent, from the emergency department, to surgery, to the medical-surgical floor and everything in between,” Paige stated.
“The nursing staff were excellent. Since I couldn’t have any visitors due to safety precautions, they spent time with me visiting and keeping me company,” Val stated.
“I was very comfortable and Dr. Schmerbach did a great job of explaining everything to me and my parents. The nurses were very good and I felt safe and wasn’t worried,” Annika stated.
“I love how the staff make you feel. You know you are being listened to and cared for. Whomever we have received care for, whether it was our grandsons, my parents or myself, the care is exceptional. Every detail is covered,” Heidi stated.
“Maranda really listened and learned about my activities and would then come up with ideas to help me do them more effectively. I have extensive gardens and landscaping and enjoy ‘playing in the dirt.’ That's my happy place in good weather. Maranda helped me to get back to the activities that I enjoy,” Linda shared.
“Even though the deliveries were completely different, we knew we would be taken care of. The staff are just great and take really good care of everyone,” Michael stated.
“The surgery staff were all very accommodating to our family and we never felt rushed. They answered all our questions and gave us the privacy we needed to help comfort Isla. The blanket and bear helped calm her down and made her very cozy and comfy,” Missy stated.
“The care we received from the WHC was exceptional. I had no question that Addyson was in great hands. The staff made our visit as seamless and non-stressful as possible. A big thank you to Miles and his owner, Tracy, for volunteering so much time to positively impact so many people’s lives. Also thank you to the Waverly Health Center for allowing such a great program to exist,” mom stated.
“The ED staff did a phenomenal job at keeping me as comfortable as could be, updating me on my condition and helping me prepare for surgery,” Amy stated.
“We really value all that Waverly Health Center has to offer. The doctors, nurses and everyone else we met were very accommodating and kind. We felt well cared for and know we made a great choice to welcome Henry into our family at WHC,” Erin stated.
“The birthing center was absolutely wonderful. From the music and massage therapies to all the staff, who are so genuine, we couldn’t have asked for better care. We are lucky to have Waverly Health Center so close to home,” stated Jessy.
“We feel so lucky to have Waverly Health Center in town. They continue to bring in new specialists and services and the staff members are great. Their new building project is incredible and we want everyone to get on board and use our local health care services,” added Charlotte.
“Through our relationship with Dr. Wagner, we've gotten to know more of the great providers there, and WHC is truly a one stop hospital for us. I love that WHC is local, but still large enough to perform surgeries and other more complex procedures,” Jed's mother stated.
“We chose Waverly Health Center because it was close and we are familiar with it. It was easy for Jon to come and go and we both were well cared for. It was very enlightening to learn more about the hospital and to gain a better concept of what it’s like to be a patient,” Gloria ended.
“From the volunteer, who escorted us from the parking lot to his room, to the ED staff, to the nurses, staff and providers, everyone has been so helpful. “
“At first I didn’t want to say I had cancer, now it just slides off my tongue. Everyone has been just fabulous at Waverly Health Center,” Anna commented.
“I never considered going anywhere else—I knew I could get the care I needed at Waverly Health Center. It’s easy to take the great health care we have available in Waverly for granted, but I’m so glad they were there when I needed them,” stated Ann.
"We appreciate having quality, convenient care close to home. From the front desk staff to the physical therapists and associates, we felt as though Kael received the best care possible to get him back to good health."
"I was provided very quickly with the right amount of information to become knowledgeable about my diagnosis, but also confident in my ability to manage my own care."
“I was able to take some of the scary, unknown parts out of delivery for my children. I was right by their side telling them what they were feeling was normal and to answer any questions they had. Each birth was so special and were incredible experiences to be a part of – I got to witness my children become parents.”
“I can’t say enough good things about the staff at the hospital - everyone from the Walk-in Clinic to the ER to the Ambulance crew. They all took great care of me that day.”
“I still remember when Mary called me to set up the surgery. Even though I’d been working toward it, I was still apprehensive. Now, the only regret I have is not having done it sooner!"
“I started using Waverly Health Center’s supervised exercise program through pulmonary rehab. I go two times a week and spend an hour and a half each time. Going to WHC to exercise helps keep me going. If I tried to do it at home, I don’t think I would stick with it.”
“Therapies have given us so much hope for Brielle. There is so much unknown with her diagnosis, so to have that glimmer of hope is the light for our family. When Brielle started therapy, she could barely hold her head up. Now, two years later she is WALKING!"
“I am healthier now than before I started rehab. I’m able to do more and I have more energy. The program has made a big impact on my overall health and quality of life."
“It worked so well for my shoulders that I wanted to try it for my lower back. I always had a lot of stiffness in my back when I first got up in the morning. I would try to stretch, but it wouldn’t loosen up. After Ron used dry needling to treat my lower back, the stiffness was gone.”
“One of my nurses, Jess, sensed my uneasiness. She gave me a little pep talk and told me how we were going to do this together. Looking back, even though Bethany’s birth didn’t go as I expected, I am so thankful for my doctor and nurses. They helped me through something I never thought I’d do – a drug-free birth.”
“As a former principal, I feel that getting to know each person while working with them is an effective way to build trust. I was particularly happy that they took the time to find out what sort of workouts I was doing before my event so that they could get me back to my normal routine.”
"I like to go to Waverly Health Center for tests and care when possible. It is so close and they are able to send my labs and other tests to any doctor that needs them."
"We are so grateful for all of the care, support and encouragement we have received through this process and highly recommend WHC and Taylor Physical Therapy!"
"During my last appointment with Dr. Bansal, I had five questions – they were all unrelated, but she didn’t rush me. She didn’t tell me to make a different appointment for each issue and gave each question thorough answers. She impresses me, and that says a lot since I’ve seen my fair share of doctors.”
“We’re celebrating things that most kids celebrate at a lot younger age, but we make it a big deal when he says a new word or counts to ten. It’s so rewarding to see his progress.”
"On that day, I wasn’t expecting my 3-year old to walk out of the hospital with a big smile telling me that it was the ‘best day of my life.’ For that, I thank the providers and staff at Waverly Health Center.”
"The nurse apologized several times about the wait as they were busy, but we didn't feel like we were waiting very long. The radiology tech came right into our room and took x-rays fast and did not hurt Adilyn. The nurse practitioner was very friendly and explained the injury to us thoroughly and in a way Adilyn could understand."
“They helped me create a customized birth plan, which covered every detail from a list of people I wanted in the birthing room to specific requests I had about labor and delivery.”
"I was able to manage my knee pain for a while with pain medicine, but once it started giving out, I knew I needed to do something. I knew I wanted to see Dr. Bartelt."
“Having Waverly Health Center in town means a lot to us. It's close and we’re able to get in and out quickly. But we don’t go there just because it’s close. We go there because of the quality of care, because of how great our doctors are, and because we just love the facility.”
“Whether it’s the ER or one of the clinics, I’ve always had exceptional service. The doctors are beyond fabulous. Topnotch. They truly care about your needs. They’re humble and knowledgeable. They talk at your level and make time for you. I know we will receive great care, and we’ll be a part of the decision-making.”
"The staff is professional and they take time for you. I don’t feel rushed or like I’m being pushed out the door. It creates a chance for us to get to know our doctors."
Overall, the experience was very comforting. They were great at taking my mind off of the scary situation I’d just experienced. The little things they did may seem small, but they all meant a lot when I was the one in the bed.
"Kara sang like a songbird! Her voice, her choice in music, her ability to wash away stress and to relax and heal is amazing! What a treat that day for me too!"
I am so thankful for Dr. Linda Martin, her clinic team, the surgery staff and the physical therapy team at WHC for returning pain-free mobility to my life!
"Ryan did such a good job explaining the process to me. I now feel empowered because I know what I can do to help mitigate the issue until I can get to physical therapy. I absolutely recommend Ryan and the other physical therapists at Waverly Health Center."
"From the minute I met Dr. Crawford I felt a connection to her. She was just so caring, concerned and willing to work with my challenging health issues."
"The ambulance team from Waverly Health Center came and worked to keep me as comfortable as possible and explained what they were doing. I really felt like I was being helped by people who were true professionals.”
“The staff in outpatient medical were fantastic. At my first visit, my nurse Beth explained exactly what would happen. She stayed with me during the process, which made me feel more comfortable. I wouldn’t hesitate to use these services again, in fact, I would request it!”
“I was impressed with WHC from the start – I loved the staff, services and facilities. We moved to Fredericksburg in 2012, but wanted to keep getting our health care from WHC. Even though we’re now 35 miles away, WHC still gives us that home-like feel. We have always felt really confident in the staff and we’re treated like family.”
“The nurses are simply wonderful and volunteers also made me feel welcome. It’s such a nice place to be and I enjoyed talking to the other patients. Sometimes we stay to talk to each other after we were done exercising.”
“The nurses not only take care of our health needs, but they also give education and even some counseling. We get to know each other pretty well during rehab and it helps create a comfortable environment. I learned a lot about my diet and what I needed to do to be healthy.”
"Cancer is such a scary term that instills a fear in all of us. I had the choice of going to a hospital in Waterloo for my lumpectomy or staying at Waverly Health Center. I chose Waverly because I felt very confident I would be in excellent hands.”
“I feel we get a better level of care in Waverly because it is personalized for us. They care about you as a patient and take time to talk to you. Also, if you need more advanced care, they will send you where you need to go. It is convenient to see the visiting specialists in Waverly.”
“I’ve reached full recovery now and my shoulder feels better than ever. The therapy team at Waverly Health Center made me a believer in physical therapy and the benefits it can provide.”
“My husband and I were so impressed – the clinic was clean, staff members were very friendly and organized, and we were called back right after check-in!”
“I knew I wanted to go to a smaller hospital where I wasn’t just a number. I started looking for a podiatrist with a good reputation and found it in Dr. Greg Lantz. When I learned he did surgery in Waverly, it fit my needs perfectly.”
“The treatment really helped me. I learned how to speak louder and practiced my voice inflection. Mary did a good job telling me what we were doing and why we were doing it.”
