“Confidence in the Care”
Heidi Rush’s job brought her to Waverly 5 years ago. Growing up in the area, she knew all the services Waverly Health Center had to offer. She had witnessed the wonderful care her daughter had received when her grandson was born and was excited to begin her care here. She immediately connected with Dr. Martins in the Women’s Clinic and also Dr. Bochmann at Christophel Clinic. “They fill a need for me in my health care. With every visit, the conversation is so comfortable and easy going,” she states.
Heidi’s parents decided to make the move back to this area from Illinois a few years ago as well. They were concerned about changing providers. Heidi knew there was no need to worry. After her mother’s first few visits with Dr. Bochmann, Heidi could sense how comfortable her parents were with the care. “My parents were impressed at how much time he spent with them and much he cared about all their concerns. The care team made their transition so easy,” she continued.
After a recent hospital stay for her mother, Heidi was walking to the elevator to head home for night. A nurse stopped her and asked if she was ok. Heidi shared, while wiping her tears, “I’m so thankful to have such wonderful health care so close. The feeling of warmth and my confidence in their care is what I need to be able to leave my mother there for the night.” The connection she made with that nurse, will forever be in her heart.
“I love how the staff make you feel. You know you are being listened to and cared for. Whomever we have received care for, whether it was our grandsons, my parents or myself, the care is exceptional. Every detail is covered,” Heidi said.
Having confidence in her care and knowing her family is getting the best health care around, gives her the peace she needs.