Three members of the Waverly Health Center (WHC) team have been named July/August Spotlight on Values award winners. Nominated by co-workers, patients and members of the community, these individuals are examples of WHC’s values in action.
Sarah Dallman, Waverly, Outpatient Medical Services, was recognized for the value of compassion. Her nominator wrote, “Her work behind the scenes, including making calls, checking schedules and advocating for timely care, made a significant difference in the quality and speed of the care we received. Her empathy and dedication brought us comfort during a very difficult time. We are truly grateful for her efforts and the impact she had on our experience.”
Michelle Osterhaus, Waterloo, Christophel Clinic, was recognized for the value of excellence. Her nominator noted, “Michelle always provides quality care and service by adjusting and adapting to every change that presents itself. She greets everyone with a smile on her face and gets everything done with every patient scheduled with Dr. Dupic regardless of whether they are in Christophel Clinic or the Women’s Clinic. She is thorough in her care and attention to detail providing every patient with the care they need and is an excellent communicator to everyone she needs to communicate with.”
Gayle Stoddard, Waverly, Health Information Management, was recognized for the value of leadership. Her nominator wrote, “Gayle is my go-to person with my many and constant questions. Gayle is very knowledgeable and so helpful when I need assistance.”
WHC has adopted six values which include compassion, enthusiasm, excellence, innovation, integrity and leadership. The Spotlight on Values program recognizes WHC employees, volunteers and physicians for demonstrating these values. Patients, visitors and employees are encouraged to submit nominations for the WHC Spotlight on Values honors. Nominations can be submitted at any Spotlight on Values ballot boxes placed throughout the health center.